FindHouse Customer User Guide

Welcome to FindHouse! This guide will help you navigate our platform, search for properties, and make informed real estate decisions.

1. Getting Started

To begin using FindHouse, follow these steps:

• Visit our website: www.findhouse.com
• Create an account by signing up with your email or phone number.
• Verify your account via email or SMS.
• Log in and explore properties based on your preferences.

2. Searching for Properties

Find the perfect property using our powerful search tools:

• Use the **Search Bar** to enter keywords like "3BHK apartment in New York."
• Filter results by **price range, location, property type, and amenities**.
• Sort listings by **latest, most popular, or lowest/highest price**.
• View high-quality images, property descriptions, and floor plans.

3. Viewing Property Details

Click on a listing to see complete details:

• Property size, price, and location.
• Owner/agent contact details.
• Nearby amenities (schools, hospitals, malls, etc.).
• Virtual tours (if available).

4. Contacting Property Owners or Agents

Once you find a property you like, you can:

• Call or message the listed contact directly.
• Use the **"Request a Visit"** button to schedule an inspection.
• Ask for more details via the **chat or email** feature.

5. Booking a Property

To secure a property:

• Submit a booking request through the website.
• Confirm payment terms and agreement with the owner/agent.
• Read and sign the rental or purchase contract.

6. Making Payments

Payments can be made securely through:

• Online payment gateways (Razorpay, PayPal, credit/debit card).
• Bank transfer to the property owner/agent.
• Cash (if agreed upon by both parties).

7. Safety Tips

For a safe experience on FindHouse:

• Avoid making full payments before seeing the property.
• Meet owners/agents in public places for discussions.
• Verify property documents before making a deal.
• Report any suspicious listings or fraud attempts.

8. Customer Support

If you need help, contact our support team:

Email: support@findhouse.com

Phone: [Your contact number]

Live Chat: Available on our website

9. FAQs

Q: How do I know if a listing is genuine?
A: Look for verified listings with owner details and visit the property before making payments.

Q: Can I negotiate the price?
A: Yes! Contact the owner/agent to discuss pricing and payment terms.

Q: What if I find a fraudulent listing?
A: Report it using the "Report" button or contact our support team.

10. Final Thoughts

We hope FindHouse helps you find your dream home or investment property. Happy house hunting!